Effective Date: October 16, 2025
Periclase Software, LLC. ("Periclase Software", "we", "our", or "us") values your privacy. This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your information when you visit our website (periclasesoftware.com) or use any of our mobile applications or related services (collectively, the "Services").
This Policy is designed to inform users of our commitment to protecting personal information in accordance with applicable privacy laws and standards.
1. SCOPE
This Policy applies to all information collected through our website, our iOS applications, and any related services, support, or communications. By using our Services, you consent to the data practices described in this Policy.
This Policy does not apply to third-party websites, services, or applications that may be linked from our Services. We encourage you to review the privacy policies of any third-party services you access.
2. INFORMATION WE COLLECT
We may collect the following categories of information:
a. Information You Provide Voluntarily
Name, email address, or other contact details when you contact us for support or inquiries
Any other information you submit through forms, feedback requests, or user-initiated communication
Device information (e.g., iOS version, device type, country) aggregated by Apple Inc. that provides developers analytics for mobile applications downloaded. You can find out more at https://developer.apple.com/app-store-connect/analytics/.
b. Information Collected Automatically
Usage data (e.g., app interactions, session length, impressions)
Cookies and similar tracking technologies used on our website
We only collect personal information that you knowingly provide or that is reasonably necessary for the functionality of our Services.
3. USE OF INFORMATION
We collect and use your information to:
Provide, operate, and improve our applications and Services
Respond to user inquiries and support requests
Analyze usage trends and user preferences
Enhance user experience and develop new features
Communicate important information, such as app updates or changes to this Policy
4. RETENTION OF INFORMATION
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, including:
Duration of app usage or user engagement
Legal and contractual obligations
Reasonable business and operational needs
Once data is no longer needed, we will securely delete or anonymize it.
5. DISCLOSURE OF INFORMATION
We do not sell, rent, or trade personal information. We may disclose your information only:
To fulfill the Services you request
With your consent
To service providers who perform services on our behalf (e.g., analytics, hosting)
As required by law, legal process, or regulatory authority
To protect the rights, property, or safety of Periclase Software, our users, or others
In the event of a business transfer (e.g., merger, acquisition)
Any third parties that receive data from us are contractually obligated to handle it in accordance with privacy laws and this Policy.
6. THIRD-PARTY SERVICES & LINKS
Our website and apps may contain links to third-party services, including social media platforms (e.g., YouTube, Instagram). These services are governed by their own privacy policies. We are not responsible for the privacy practices of third parties and encourage you to review their policies separately.
7. COOKIES & TRACKING TECHNOLOGIES
Our website may use "cookies" or similar technologies to enhance user experience and analyze traffic. You can control cookie preferences through your browser settings. Disabling cookies may impact certain functionality of the website.
8. SECURITY OF INFORMATION
We take reasonable administrative, technical, and physical measures to protect your information. This includes encrypting sensitive data transmitted online and restricting access to personal information to authorized personnel only.
However, no data transmission over the internet or storage system is guaranteed to be 100% secure. You use our Services at your own risk.
Some or all mobile applications provided by us currently utilize Apple Inc.'s CloudKit framework for remote data storage. You can find out more here: https://developer.apple.com/icloud/cloudkit/.
9. CHILDREN'S PRIVACY
We do not knowingly collect personal information from children. If we discover that we have collected data from a minor without parental consent, we will delete the information promptly. Deletion of information can cause disruption of mobile application if the Service utilized remote data storage.
10. CALIFORNIA PRIVACY RIGHTS (CCPA)
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including:
The right to know what personal information we collect, use, disclose, or sell
The right to request deletion of your personal data
The right to opt out of the sale of personal information (note: we do not sell your data)
The right to non-discrimination for exercising your privacy rights
To submit a request under CCPA, contact us at the email address provided below.
11. CHANGES TO THIS POLICY
We reserve the right to update or modify this Privacy Policy at any time. When changes are made, we will update the “Effective Date” at the top of this page. Continued use of our Services following the posting of changes constitutes acceptance of those changes.
12. CONTACT US
If you have any questions about this Privacy Policy or your personal information, you may contact us at:
Email: support@periclasesoftware.com